HULK Metal provides better sheet metal fabrication service. We have formulated a service commitment, accept your supervision, and hope you will provide valuable opinions.
Comprehensive service-oriented ecological chain
Make your purchase simpler. Make your products better.
-
Home>
-
Service Promise>
Service Philosophy
You can experience higher standards of service in HULK. We put forward the "4E" service based on our values, and with this as the goal, we update the service content and improve the service standard continuously.
-
01Every Customer
we will treat sincerely
-
02Every Problem
we will solve quickly
-
03Every Product
we will examine rigorously
-
04Every Solution
we will customize carefully
Customizing Service
HULK Metal can help you custom whatever you want. We provide you with a full range of customized services. To this end, we have proposed "4C" customization.
-
Raw Material Tracking
Solution Customization
You can see the purchase, warehousing, and usage of the raw materials of the order. We provide you with videos or pictures regularly. When you want to meet online, we can also broadcast live for you.
-
Production Tracking
Solution Customization
You can master the production stage, details, etc. of the product. We will continue to track the production process, regularly shoot videos, and send production details to you. When you want to watch online, we can provide you with more forms of live broadcast.
-
Package Tracking
Solution Customization
You can see the packaging details and progress of the product. We will help you handle the package of each product better and send you the details of the packaging. We also provide live broadcast services to make you immersive.
Manufacturing Service
You can keep track of fixed-point production trends at HULK Metal at any time. We provide you with production tracking services. For this reason, we have proposed "3T" tracking.
-
Raw Material Tracking
You can see the purchase, warehousing, and usage of the raw materials of the order. We provide you with videos or pictures regularly. When you want to meet online, we can also broadcast live for you.
-
Production Tracking
You can see the purchase, warehousing, and usage of the raw materials of the order. We provide you with videos or pictures regularly. When you want to meet online, we can also broadcast live for you.
-
Package Tracking
You can see the purchase, warehousing, and usage of the raw materials of the order. We provide you with videos or pictures regularly. When you want to meet online, we can also broadcast live for you.
Testing Service
You can buy higher quality products at HULK because we pay attention to the details of each product and provide you with more comprehensive "3T" testing services.
-
Finished Product Testing
We will test the finished products from time to time according to the test standards you provide, and then we will provide you with a video of the inspection process. The content of the video will include sample selection, test process, test detailed data, etc. When you need it, we will broadcast the entire testing process.
-
Raw Material Testing
Before we put into each batch of raw materials storage, it will go through very detailed random inspections. We will use 100% qualified raw materials only for the production of your order. We will provide you with the raw material qualification certificate, as well as the random inspection video.
-
Semi-finished Product Testing
We sample semi-finished products from time to time, and we will show you the sampling process in the form of a video. The content will include sample selection, the inspection process, detailed inspection data, etc.
Freighting Servce
You can enjoy a different experience of freight consulting services at HULK. Our freight consulting center provides you with freight consulting services based on the "C-Q-T" standard.
-
Convenient
We recommend a more convenient transportation method according to your city. To ensure that you can receive goods more conveniently. Our warehousing center allows you to determine the quantity and time of shipment more conveniently according to the inventory situation.
-
Quickly
You can receive your goods more quickly. We will customize a perfect delivery solution according to your requirements. We will ship the goods more quickly, at he same time, provide you with complete customs clearance information to help you clear customs more quickly.
-
Traceable
You can track the dynamics of the cargo at any time. We will regularly push the dynamics of the cargo transportation for you to help you understand the product's navigation route on the ship, arrival location, etc.
QUALITY ASSURANCE SERVICE
We have put forward the "3R" after-sales service so that you can buy the products with confidence and use them with more peace of mind.
-
Replacement
-
Replenishment
-
Return